At the end of this workshop, you will be able to:

Configure mail settings

  • Set fonts for new messages and responses
  • Create, assign and modify signatures
  • Create and manage rules
  • Create automatic replies
  • Create messages by using Quick Parts
  • Configure junk email and clutter settings

Create messages

  • Create a message
  • Add or remove message attachments
  • Add ‘cc’ and ‘bcc’ to messages
  • Request a delivery or read receipt
  • Redirect replies
  • Flag outgoing messages for follow up, importance and sensitivity
  • Recall a message

Format a message

  • Format text
  • Insert hyperlinks
  • Apply themes and styles
  • Insert messages
  • Add a signature to specific messages

Organise and manage messages

  • Sort, ignore and delete messages
  • Move messages between folders
  • Add new local folders
  • Apply categories
  • Clean up messages
  • Mark a message as read or unread
  • Flag received messages
  • Sort messages by conversation
  • Automate repetitive tasks by using Quick Steps
  • Configure basic Auto Archive settings
  • Delegate access